Training & Motivating Your Thai Employees
With over 40 years of experience in hotel industry, Sukanya will take you through how she was able to train and motivate her employees to provide the best service to her customers. This presentation will give you a guideline that could be applied to improve customer service and staff performance regardless of the industry you are in.
When 21st October 2015
6.00PM Reception Opens
7:00PM Presentation Starts
8:30PM Event finishes
Where Level 18 Park Ventures Ecoplex
57 Wireless Road Pathumwan
Lumpini Bangkok 10330
RSVP By 14th October 2015
T 02 231 8101
About the Speaker
Sukanya Janchoo, is currently the General Manager of Dusit Thani Bangkok, the first female General Manager of the Flagship Hotel of Dusit International.
Sukanya is a veteran in the hospitality industry with almost 40 years of hotel experience to her credit. She is also a Board of Director of TICA (Thailand Incentive & Convention Association) and Chairperson of Marketing and Public Relations of THA (Thai Hotels Association).
She began her hotel career at the Metropolitan Hotels Group in London in 1975. She first joined the Dusit Thani Bangkok in 1987 where she held management positions from Sales Manager to Assistant Director of Sales & Marketing. From 1991 to 2004, she worked at Grand Hyatt Erawan Bangkok as Director of Sales and later promoted to Director of Marketing. Moved back to Dusit Thani Bangkok in 2004 in the capacity of Assistant Vice President-Sales & Marketing until her appointment as General Manager of the Chatrium Hotel Riverside in Bangkok in 2007. 3 years later in 2010, she took up the same position as the General Manager of Dusit D2chiangmai and the Royal Princess Chiang Mai until her appointment as General Manager of Dusit Thani Bangkok in February 2014.
About Servcorp Business Short
Servcorp Business Short is an annual event in which we invite a guest speaker to present a topic of interest, followed by networking with professionals from multiple industries. This event also gives you the opportunity to see a Servcorp location. If you know people who are interested in this event as well as serviced office/virtual office, please feel free to extend this invitation to them!
Please note the following:
* Please forward this invitation to anyone who may be interested in this event.
* No Participation fee.
* Please note that competitors cannot attend this event.
* Prior registration required to attend this event.
* Please bring your business card to the event.
* Please be advised that photos and videos may be taken during this event for marketing/promotional purposes.
* This invitation is extended to people who have exchanged business cards with Servcorp staff in the past.