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What Is a Virtual Office and How Do You Choose One?

Jan 2, 2014 | Valerie Wong

Are You Spending Too Much on a Conventional Office?

Are you spending a fortune on a traditional office? Do you want to cut costs and still have the basic uses of an office, like communication and address services? A virtual office may be just the solution for you. You can still maintain that appearance of business professionalism without going all-in for a real office. A virtual does not demand any kind of conventional lease, and you can often get a contract that runs from month-to-month.

What is a Virtual Office?

A virtual office concept came out of a combination of Information Age advances and technological innovations. A virtual office includes both communications and space services. A virtual office represents a huge cost savings for those who would otherwise put a lot of money into buying or renting office space or signing onto an expensive lease which eats into company profits.

Communications Services for Virtual Offices

  • Remote receptionist – a team of receptionists in a professional environment working in a remote location, using computer-telephone software, to take the place of a traditional receptionist.
  • Virtual assistant – This is often a lone person working from home, who rarely has to meet the clients physically. The rates for a virtual assistant run $25 an hour, and they can go even higher.
  • Call centers/answering services operate from a main location for the purpose of taking in a lot of requests through the telephone.
  • Virtual office space – You can own a very high profile reputable address in a city that you choose, at a portion of the cost of renting or buying an address like that.

Space Services for Virtual Offices

  • Professional address – You will get a prestigious building to be used as the address for the business. You will not have the personal security and privacy concerns of running a business from home. A user can enter into multiple markets by using a provider who has multiple locations to set up a professional presence in different growth markets.
  • Mailing address – the professional address can be used for mail.
  • Envelope scanning – a handler can open the mail and scan in the contents of the mail, emailing the digitized documents or uploading them to the cloud for immediate access, for you and other team members in your organization.
  • Business meeting place –You can have the on-demand access to offices and conference rooms for meetings. You can often rent meeting space on short notice.
  • Casual workspace – This is another option instead of running a home office. Office space can be made available on an occasional basis – either hourly, daily, or monthly.

Tips for Choosing a Virtual Office

  • Ask to test the Internet service out, and see how long it takes to connect to the Internet, browse the web, and check your e-mail account.
  • Ask if the Internet provider is a tier 1 or not?
  • Ask about the IT tech support. Is it easy to get access to? Is it around the clock? Ask who has access to the WI-Fi. Check to make sure it's secure. Ask about what kind of firewall can be set up for your network.
  • Test out the receptionist yourself, if you can.
  • Test out the mail delivery and digitization of documents too.


These tips are from Servcorp's CEO. If you want a great virtual office package in Thailand, contact Servcorp today. The company has virtual office packages available in countries all over the world, and they have several years of experience in getting the service just right for their international client base.